Support

To contact our Support Team, please fill out the form below. In the meantime, you can browse through the FAQ section on the right to see if there is a quick fix. 

The most recent version of LightSail is recommended for best results. The lower left of the LightSail login screen should read “V4 Production 4.2.”

HOW CAN WE ASSIST YOU TODAY?

  • Please be as specific as possible. Important details: username affected, book title, is the problem specific to one device? What steps can be taken to reproduce the issue? What behavior did you expect, and what actually did or did not happen?
  • For example: restarting the device or re-installing the app