My iPad falls asleep

To conserve batteries, iPads are set by default to go to sleep/Auto-Lock after two minutes. Sometimes this can cause a user to be logged out of LightSail. To adjust the display Auto-Lock time, please follow these steps:

  1. Open the Settings app on your iPad.
  2. Select General from the menu on the left side of the screen.
  3. Tap on Auto-Lock.
  4. From this screen, the default sleep time can be increased. We recommend setting it to 10 Minutes.
  5. Tap on 10 Minutes and your setting will automatically save.

We walk you through it in this video.

Eric Solat
Connect with a Sales Rep
Eric Solat
Vice President of Sales