Best Practices: Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients |
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|---|---|
| Authors: | Hoover, John |
| Publisher: | HarperCollins e-books |
| BISAC/Subject: | BUS000000, BUS007000, BUS007010 |
| ISBN: | 9780061738937, Related ISBNs: 006173893X, 9780061145599, 9780061738937 |
| Classification: | Non-Fiction |
| Number of pages: | 160, |
| Audience: | General/trade |
Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.
Learn to:
- Recognize why and when people act out
- Identify different types of difficult people
- Cope with difficult behavior
- Get the most out of trouble employees
- Nurture a harmonious work environment
The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.
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