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It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks, Behar, Howard & Goldstein, Janet

It's Not About the Coffee: Lessons on Putting People First from a Life at Starbucks

Authors: Behar, Howard & Goldstein, Janet
Publisher: Penguin Publishing Group
BISAC/Subject: BUS041000, BUS025000, BUS071000
ISBN: 9781101216538, Related ISBNs: 1101216530, 1591841925, 1591842727, 9781101216538, 9781591841920
Classification: Non-Fiction
Number of pages: 208
Audience: General/trade
Synopsis: During his many years as a senior executive at Starbucks, Howard Behar helped establish the Starbucks culture, which stresses people over profits. He coached hundreds of leaders at every level and helped the company grow into a world-renowned brand. Now he reveals the ten principles that guided his leadership-and not one of them is about coffee. Behar shows that if you think of your staff as people (not labor costs) they will achieve amazing results. He discusses the importance of building trust, telling hard truths, thinking independently, and more. And he shares inside stories of key turning points for Starbucks, as it fought to hang on to its culture while growing exponentially.

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