Magic Words: The Science and Secrets Behind Seven Words That Motivate, Engage, and Influence |
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|---|---|
| Authors: | David, Tim |
| Publisher: | Penguin Publishing Group |
| BISAC/Subject: | SEL027000, BUS107000, BUS106000 |
| ISBN: | 9780698164192, Related ISBNs: 0698164199, 0735205396, 9780698164192, 9780735205390 |
| Classification: | Non-Fiction |
| Number of pages: | 160, |
| Audience: | General/trade |
You will learn:
- The secret word that Harvard psychologists discovered is the key to unlocking human motivation
- How one very special word (spoken only inside your mind) mysteriously has a profound positive impact on those around you
- The number one mistake that managers make during 1-on-1’s, and the one simple word that can fix it all
- What Dale Carnegie dubs “the sweetest sound in any language”
- How one tiny word can instantly change someone’s mind for the better
- The single word that an in-depth study of thousands of hours of call center recordings revealed as the quickest way to reduce differences and calm people down
- How the infamous “But Eraser” works and why so many people mess it up
- The REAL magic behind the word “thanks”
The seven words:
Magic Word #1 – Because
Magic Word #2 – "Name"
Magic Word #3 – If
Magic Word #4 - But
Magic Word #5 - Absolutely
Magic Word #6 - Thanks
Magic Word #7 - Help
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