The Control Theory Manager

Authors: Glasser, William
Publisher: HarperCollins e-books
BISAC/Subject: BUS000000, PSY000000, BUS050030, BUS020000
ISBN: 9780062031075, Related ISBNs: 0062031074, 9780062031075, 9780887307195
Classification: Non-Fiction
Number of pages: 144,
Audience: General/trade
Synopsis: Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
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