System requirements

SYSTEM REQUIREMENTS

2022 - 2023

COMPATIBLE DEVICES & BROWSERS

  • Android via Chrome
  • iPad (iOS 13+) via Safari
  • Mac (macOS 10.15+) via Chrome (v90+)
  • PC with Windows via Chrome (v10+)
  • Chromebook via Chrome (v90+)

LIGHTSAIL SUPPORT TEAM

(866) 876-7323

[email protected]

lightsailed.com/faq

LOG ON TO LIGHTSAIL

(Teachers/Students/Administrators)

lightsailed.com/school

GENERAL RECOMMENDATIONS

For the optimal experience, we recommend that you keep your browsers updated to the latest stable version. For Chromebook: LightSail requires at least 20 mb available storage on the device.

INTERNET SPEED

We recommend that each student has more than 5 mb download speed on their device. If the speed is lower than a 5 mb download, LightSail will not function optimally.

AD BLOCKERS, FILTERS, & ALLOWLIST

Contact your IT/Tech Department for support completing the following tasks as needed.

Ad Blockers and Filters can prevent LightSail from working properly. Your IT/Tech Department can identify if these are in place and any issues that these may cause.

Please allowlist the following:

Ssl.gstatic.com:443 *.google.com
Salesiq.zoho.com *.servicebus.windows.net
Googleapis.com Bam.nr-data.net
Lightsailed.com:443 *.Btol.com
*.ls-api.com api.boclips.com

Updated: May 17, 2022