We're here to help! Find answers to frequently asked questions or contact us for more support.
Every family account includes two Parent Accounts.
LightSail has created a Teacher/Coach role that can connect with multiple accounts. This is available as an add-on purchase. This account acts as additional parent with full teacher control to all connected accounts.
LightSail is available for both Faith-Based and Secular families. A parent can choose to allow or hide faith-based content including Unit Studies. LightSail has created hundreds of faith-based Unit Studies, Bookmarks, Quotations, and Memory Modules.
At LightSail, a parent’s ability to oversee their child’s online experience and align it with their faith and values is of the utmost importance. To this end, LightSail contains an entire suite of parental control features and never-before-seen ChildSafe Content Controls giving parents ultimate peace of mind.
These content controls contain dozens of nuanced subcategories for potentially objectionable material based on both maturity and religious factors. Then, it shows parents if a book contains a reference to any of those subcategories and allows them to block or allow single titles or entire subcategories for each child individually. Our ChildSafe Content Controls offer unprecedented insight into and control over the content your children consume without the need to read every book in advance.
Click here to learn more about all of our parental controls.
A book chat is a chat that is connected to a book. Children can join the chat while reading and communicate with other children their age about this book. Parents have full oversight and control of their childs chat.
Click here to learn more.
Yes, you have full control on when your child can access a video. A parent has the following controls:
Click here to learn more.